Terms and Conditions
Printing
Image Print Size.
Standard print sizes are as followed:
Full Front: 10.5” wide or 13” tall. Which ever comes first.
Full Back: 12” wide or 13” tall. Which ever comes first.
Left Chest: 3.5” wide.
Image size is based on the smallest item. Please refer to the image. If you believe the image will be too small on the larger size, a new order might be your best option. We can take the same design, just enlarge it. Minimums are still needed.
Changing Ink Color.
You must provide a minimum of 12 shirts per color.
Ink change is $15 per color change.
Changing ink color if helpful if you are wanting a variety of different shirt colors. White ink looks great on pretty much any color except white.
Imprint Placement
The imprint placement will be specified on your mock-up. The location definitions are listed on our imprint guidelines.
Ordering
Where to begin
Please refer to our order process page. click here
Final Approval.
After we have been given the sizes and a design concept, we will send you a final approval that you must sign off on before production time begins. Please review carefully. ESM will not be held liable for errors regarding the order. These include errors with the design and/or errors on clothing sizes.
Reordering.
All orders are considered “new orders”. This means that minimums are required. Prices are not combined with previous orders. Example: If you order 100 shirts 1 color front at $6.25 each and would like to place the same order but only have 25 shirts. The new shirt cost would be $9.50 each.
Payments.
Orders that are paid in full before production begins receives a 5% discount.
All orders are required to be paid atlest half up front as a down payment, unless you have been per-approved for NET30. We accept all major credit cards (Visa, Mastercard, American Express, Discover) along with checks.
Orders not paid in full within 30 days of receiving the goods will receive a 15% late fee. A 5% additional for every 15 days after.
Shipping
Making sure your order gets to you in time.
Orders that are approved by 2pm will start the production time for that day. Otherwise, the order will be placed for the following day. Example: If you sign off on the final approval at 4pm on Monday, the delivery time will be 2 weeks from Tuesday.
Two-Week Standard Delivery
Standard delivery is arrives at your door within 14 days.
One-Week Rush Delivery
1-week Rush Delivery, add 10%. Rush service is not always available. Please call for availability